AI automation for real estate companies
Real estate portal leads arrive at all hours and compete with WhatsApp, form submissions, and referrals. The advisor who doesn't respond within minutes loses the opportunity. Xenturia implements AI agents that make first contact, qualify interest, and route to the right advisor — with the full conversation history, ready to continue.
Evaluate my lead flowThe problem in real estate
Portals generate volume, but volume without process creates chaos. A Properati lead and a direct WhatsApp inquiry arrive simultaneously, the advisor is on a site visit, and nobody responds. By the time someone does, the lead has already contacted the competition. The CRM is outdated. Conversion reports by source don't exist or are manual spreadsheets nobody has time to maintain.
How Xenturia helps real estate companies
We connect lead portals, WhatsApp Business, and the CRM in a coordinated flow. The agent makes first contact within minutes, gathers basic profile information (zone, property type, approximate budget), and routes the lead to the available advisor with all context. The advisor enters an already-qualified conversation, not a cold lead with no data.
Example workflow
- 1Lead arrives from real estate portal, web form, or WhatsApp.
- 2Agent responds within minutes with basic information and assigned advisor's contact.
- 3Asks qualifying questions: area of interest, property type, approximate budget.
- 4Assigned advisor receives lead with complete profile and connects directly.
- 5If the lead doesn't respond after X days, agent proposes a follow-up message for team review.
- 6Team receives automatically generated weekly report of leads by source and by advisor.
Typical integrations
Human control and oversight
The human advisor leads every negotiation from the first qualified contact. The agent does not offer commercial terms, negotiate prices, or make commitments. Leads in advanced stages or with non-standard requirements always go directly to the advisor, without additional automation.
Operational benefits
- First response in minutes, not hours
- Leads routed to the right advisor with complete context
- CRM updated without manual administrative work
- Structured follow-up that doesn't depend on the advisor's memory
- Conversion visibility by portal and by advisor
- Team focuses on negotiations, not contact management
Related service
Frequently asked questions
Does it work with the portals we already use?
Yes. We integrate via contact forms, webhooks, or available APIs from each portal. We evaluate each case before starting.
Can the agent show properties or catalogs?
The agent can share basic property information and redirect to listing pages. Detailed presentation and site visit accompaniment is always the human advisor's role.
How long does implementation take?
For a basic first-response and lead routing flow, 3–5 weeks. Projects including integration with multiple portals or custom CRMs may take longer.
Does the advisor who had the lead lose it when automating?
No. The system always assigns a human advisor with the complete conversation context. The agent facilitates first contact — the advisor closes.
Does it work for rentals and sales?
Yes. We configure qualification and routing rules by operation type, zone, and property profile.
Evaluate your real estate lead flow
We review how leads arrive and are distributed today, and show you where most opportunities are lost.